Shipping policy
This Shipping Policy is for Good Hookin’ Bait Company and was last updated on 10/06/2023.
1. SHIPPING AND DELIVERY OPTIONS
Domestic Shipping:
First Class Mail
First Class Package
Parcel Select Ground
Priority Mail
Priority Mail Express
2. PROCESSING TIME
Orders are processed within 5 business days excluding weekends and public holidays. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.
3. CANCELLATIONS
After an order is submitted, processing begins and the order cannot be canceled. If there are questions about canceling an order, please contact us.
4. RETURNS
Returns will be accepted within 30 days from the original purchase date. Items MUST be returned unused, and in original condition. Some items, such as sale items may be ineligible for returns.
5. DELAYED ORDERS
In the event of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays to not fall under the seller’s liability. For delayed orders by shipping providers, please first contact the the shipping carrier for the item’s status.
6. DAMAGED ORDERS
Good Hookin’ Bait Company is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product arrives damaged please contact us so that we may assist you with filing a claim with the shipping provider.
7. SHIPPING RESTRICTIONS
Orders cannot be shipped to P.O. Boxes.
The Transportation Security Administration has restrictions on what items can be shipped via air transportation within the United States. As Such, any unauthorized items for air transportation may require a different shipping method.
8. CONTACT
For any questions regarding this shipping policy, please contact goodhookinbaits@gmail.com